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• "How'm I Doing?" The Current State of Feedback - awful -and how to make it better with Joseph Lyman

  • When
    February 25, 2020
  •  
    6:00 PM - 8:00 PM
  • Location
    College of the Holy Cross, Worcester, MA

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  How'm I Doing?  

  The Current State of Feedback - awful  -and how to make it better

  In recent times, feedback for employees has taken on a new significance. Multi-source assessments, known as 360-degree feedback are common. Also annual, quarterly, monthly, even weekly reviews are the new normal.

  But are you getting your money’s worth? The answer is very likely: not really.

  This interactive session will look at strategies employers should avoid, including some that may make the situation worse. We’ll examine what kinds of feedback can be productive in helping employees really learn from their mistakes and create opportunities for improvement.

  This presentation will offer tools to make giving and receiving feedback more relevant and more useful that what the current state allows.

  Through group discussions and role-plays you’ll learn:

  • Why feedback as currently performed is practically designed to keep employees from learning and how to offer useful feedback
  • Which scenarios to avoid when offering feedback
  • Why the words matter—a lot, and how to choose the right ones
  • How feedback frequently reflects the provider, rather than the recipient

  Participants are invited to share their experiences and their stories.

  
  

  

  As a leader in his field with more than 30 years of training, coaching, and business experience, Joseph Lyman brings his knowledge and understanding of how to increase productivity through a smarter, less stressed, better-prepared workforce. He’s taught over 1500 seminars to thousands of employees. He’s worked with Fortune 500 firms, government organizations, and non-profits, providing the methods to increase productivity by developing happier employees. He’s created and presented leadership programs, trained senior government staff, and facilitated classes at participant levels from the front line to the C-suite. His work has led him through 25 countries, allowing him to develop a global awareness of what can work for you.

  Since 2007, his firm, Minding Your Business, Inc., has provided training to hundreds of businesses—small and large, non-profits, government agencies and individuals.  For more information on Mr. Lyman, visit his website Minding Your Business, Inc.

  
  

  
  

  
  

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• In Search of Value: Demonstrating and Enhancing Results through Measurement

  • When
    March 05, 2020
  •  
    5:45 PM - 8:00 PM
  • Location
    Baystate Health Education Center, 361 Whitney Avenue, Holyoke, MA

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  The Central Massachusetts ATD Chapter Presents:

  In Search of Value: Demonstrating and Enhancing Results through Measurement 

  
  

  
  

  Tom Atkinson, Ph.D.

  Learning Measurement Expert

  Atkinson Analytics

   

  Many Learning and Development leaders are under increasing pressure to demonstrate and improve the business results of their programs, in order to justify the significant investment required to ensure their success.  Often their efforts at measurement and evaluation fall short of their expectations, due to limited resources and competing demands on their time. This workshop aims to help Learning professionals “raise the bar” on measurement by sharing practical tools for measuring at all four Kirkpatrick levels - Reaction, Learning, Behavior and Results – and even Return on Investment (“Level 5”).  Tom will present case examples of measuring leadership programs in a way that is efficient and effective in building credibility with executives, and provides a foundation for documenting and improving business results.

  By attending this session, you will be able to:

  • Gain practical ideas for evaluating your most important programs.

  • Identify sources of data that demonstrate the business effectiveness of learning.  

  • Share best practices and challenges in measurement with your peers.

  • Explain to stakeholders how learning programs produce business results.

  • Pursue a plan to measure and communicate results to different audiences.

  
  

  About the Speaker

  Tom is a well-accomplished Learning Analytics consultant, with a career-long passion for tracking and enhancing results through learning.   He leads Atkinson Analytics, which helps clients achieve and demonstrate greater value throughout the learning process, from defining needs to measuring the learning experience, on-job application and business results.  He is the founding leader of an ATD Special Interest Group on Learning Measurement for the Greater Boston Chapter.

  Previously, he was Director of Learning Projects and Measures for Fresenius Medical Care, a global provider of premier care for people with renal and other chronic conditions.  His accomplishments included conducted an ROI study of 1000+ sessions of their flagship leadership development program.

  Tom was Research Director and Senior Consultant at The Forum Corporation (now AchieveForum), where he built learning measurement systems for dozens of major companies, as well as publishing research on best practices in leadership, sales, learning and measurement.  He also was a Specialist Master at Deloitte Consulting, consulting with major client companies on tracking the results of learning and development.

  Tom has earned a Ph.D. in psychological research from Boston College.  He is a Certified Return on Investment (ROI) Consultant by the ROI Institute, founded by Dr. Jack Phillips.

  
  

  Thank you to our Bronze Sponsor:

  
  

  
  

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• ATD New England Area Conference 2020

  • Start
    March 26, 2020
  • End
    March 27, 2020
  • Location
    Four Points by Sheraton Norwood Hotel, 1125 Boston Providence Turnpike

  
  

  Registration is now open!
  

  Key Notes
  

  Volunteer**

  ** -Help out at the conference  AND help the Central Mass ATD

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