CMATD Healthcare SIG

  • December 15, 2015
  • 8:00 AM - 9:30 AM
  • 100 Front St., Worcester, MA12 floor, Human Resources Conference Room


  • I am not a current member of Central Mass ATD but I would like to attend.
  • I am a member of a regional ATD chapter and would like to attend at the Central Mass chapter member rate.

Registration is closed




This SIG is for our learning and OD colleagues who practice in the health care arena. With unprecedented change facing healthcare, it is increasingly important for learning and OD professionals to offer solutions to our organizational leaders to help share the future. As colleagues we can share to share ideas and strategies for initiating and sustaining change in our organizations and give and receive perspective, insight and guidance on the burning issues of the day.

Topic: Employee Engagement

Engagement is best defined as the emotional commitment an employee has towards their employer and the organization’s goals.  These employees are the ones actively involved in seeing how their contributions are linked to what the organization needs.  These leaders are actively seeking employees’ opinions, knowing what motivates them, offering opportunities beyond the scope of their “normal” job duties, and realizing the members on their team are valuable assets to, not just their own, but to the overall organization’s success.


During this meeting, we will define what engagement means to each of us, discuss the business case for engagement, and share best practices.  Some of the research used will include 6 Shortcuts to Employee Engagement by Vicki Hess, RN and Encouraging the Heart by Kouzes and Posner.


Program Facilitator:

Jessica Massery, SHRM-CP

Senior Manager, Employee and Provider Engagement

Human Resources

Reliant Medical Group


In 2015, Jessica celebrated her 20th year with Reliant Medical Group. Her diverse background includes; project manager, facilitator, event planner, data analyst, and adviser. She is a self-motivated contributor who thrives in a fast-paced environment while managing multiple projects.  She enjoys new challenges and seeks out opportunities to develop and refine her current skills.


Currently, she is the Senior Manager, Employee & Provider Engagement in Human Resources and is responsible for the execution and overall communication related to our annual engagement surveys.  She also oversees a variety of recognition programs and a mentoring program for employees.  


Interest Group Co-Leads:


Carol Miller, Reliant Medical Group


Carol Miller has over 25 years experience working in Health Care and Education. She specializes in Professional and Leadership Development, Coaching and working with intact work teams to improve their productivity and communication. She is project manager for Leadership programs coordinating external and external faculty, participant selection and champions for action learning projects



Brenda Fannon, The Development Group//Fannon Consulting



Brenda Fannon has over 20 years experience defining, shaping, and accelerating the development of managers and leaders. Since 1992, her consulting practice, The Development Group, has focused on building organizational effectiveness through management and leadership development, executive coaching, and team building.

She was an adjunct professor at Lesley University, Graduate School of Management for 15 years teaching Organization Development and Consulting and Organizational Career Development Systems. 



Location: 100 Front St., Worcester, MA, 12th floor, Holden Room


  • 8:00 a.m. – networking, 8:15 – 9:20 a.m. facilitated discussion,
  • 9:20-9:30 a.m. wrap up
  • Every other month as follows: October, December, February, April, June


If you have any questions please contact:

CarolMiller or

Brenda Fannon



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