Leveraging Coaching to Manage Explosive Growth and Change with Lou Cimini
Samsonite is the worldwide leader in premium travel bags, luggage
and accessories. Rapid changes in consumer tastes, shifts from
brick and mortar to e-commerce, decreasing margins, and global
competition threatened to derail their future success. As a series
of acquisitions thinned upper management ranks and key senior
managers now headed up new companies, leadership bench
strength became the top priority, particularly as many managers
were also approaching retirement. Samsonite’s new president
made several strategic changes, including restructuring to a
matrix, to support future acquisitions and build competitive
- Shift the leadership culture from “command and control” using coaching as a strategic tool for building an engaged workforce, fully aligned around Samsonite’s corporate vision for success.
- Focus on continuous improvement of employee performance with all levels of managers capable of leading and coaching with high emotional intelligence.
- Maximize the value of their matrix structure, supporting new working relationships across teams when people volunteer to go through training with historical “us vs. them” dynamics.
- Break decision-making bottlenecks, equipping employees to solve problems jointly, effectively manage resources and resolve previously “unsolvable” challenges.
Lou Cimini is a human resources executive experienced in leading mid-size and large service and manufacturing organizations through growth and change. He is currently the Vice President of HR for The Americas for Samsonite Corporation in Mansfield, MA which was named a Top Place to Work by the Boston Globe for 2013 & 2014.
Prior to joining Samsonite Mr. Cimini was the SVP of Human Resources and Organizational Performance for The Holmes Group where he also served as “Head Coach” of a global SAP implementation that was completed in record time and led numerous process re-designs. He also managed union and non-union organizational elements of the move of US manufacturing to China.
Previously Mr. Cimini spent nine years with Cendant Mobility, joining the organization when it was PHH as a Director of Human Resources. As Senior Vice President of Human Resources and Quality he initiated and implemented the redesign of North American performance management, linking strategic business goals to individual performance, which was awarded “Gold Medal, Connecticut Innovation Prize.” Mr. Cimini began his career at Owens Corning Fiberglas where he held numerous professional and management positions in human resources at manufacturing facilities across the country and at corporate headquarters.
Mr. Cimini has received numerous awards for his volunteer work including the development of a job search-training program for the Boston Veterans Homeless Shelter. He has been honored for his success as the Executive Director of residences in organizing the housing and support of Katrina evacuees at Otis Air National Guard Base on Cape Cod, MA.
A native of North Providence, RI, Mr. Cimini earned a BS in Business Management from Providence College. In addition he earned a Certificate in Advanced Labor Management Relations and Negotiation from the University of Michigan, holds the Six Sigma Green Belt certification and a Process Master certificate from Hammer & Company.
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Directions to the College of the Holy Cross AND the Hall where we will be meeting - these directions will also be included in the reminder notice you will receive one day prior.
To College of the Holy Cross and parking:
From the East and West (Boston, Hartford and New York)
Massachusetts Turnpike I-90. Take Exit 10 to I-290 East toward
Worcester. Take Exit 11 (College Square/Southbridge Street) off I-290.
Cross over to the right lane immediately after coming off the ramp to
College Square. Take the first right (before the traffic light) onto
College Street. Go up the hill and enter the last gate on the left,
Gate 7. The Hogan Campus Center is the second building on the left
with the large silver cross on it. Visitor parking is to the right of
the Campus Center.
To the Carol and Park B. Smith Hall:
Proceed down the outside staircase to the right of the Hogan Campus
Center. At the bottom of the stairs, follow the walkway to the right,
cross the road and head straight toward Smith Hall. You will enter on
the 3rd floor. Go down one flight. Go straight ahead to the lounge
area for food and networking. The classroom is back at the stairway.
If facing the stairs, it is to the left.
Here is a graphic map for reference. Or link for mobile viewing.