In the past three months I have spent a lot of time in the classroom facilitating management development programs. The one thing I impress upon with my participants is, “If you are serious about being a manager, then you have to care about the people you manage. It is a relationship of trust, and you can’t begin that journey until you know what kind of manager you are.” I am no Shakespeare, but it is food for thought.
As I look out at the fresh faces of new managers, I can tell who among them will be challenged by this notion. I often think back to an article by Freda Turner, PhD: “When Managers Fail, It Is Usually Due to Poor Emotional Intelligence.” She cites an earlier article in Fortune magazine entitled, "Don't Blow Your New Job," which reported that 40 percent of new management hires fail within their first 18 months. When investigating these failures, it was found that "failure to build good relationships" or a term coined by Daniel Goleman — "Emotional Intelligence (EQ)" — was the culprit an overwhelming 82 percent of the time.
What is emotional intelligence?
“Emotional Intelligence (EQ) is the ability of an individual, in this case a manager, to deal successfully with other people, to manage one's self, motivate others, understand one's own feelings and appropriately respond to the everyday environment. Management scholars have found that individuals with high EQ are better at creating positive outcomes.”
It all starts with reflection, our own self and social awareness. Do you recognize how your behavior impacts other? Are you aware of your emotional state? Do you hear what other people are “really” saying? Do you care what other people are going through? EQ affects all of us.
If you would like to build better relationships, I encourage you to enroll in our June 15 event, “Using Emotional Intelligence for Better Results,” presented by Ken Bouchard, Senior Manager of Executive and Leadership Development with Staples, Inc.
Introduce a colleague to CMATD: Members bring a non-member to this event at no cost.
Help Build Our Online Community
Read an interesting article on learning or talent development? Want to pose a question for discussion among industry colleagues? Post on Twitter using #cmatd to engage our association members and others.
Also, expand your network by connecting with us on LinkedIn.
Get involved: Volunteer for CMATD
CMATD is a member-driven organization, and we’re in need of volunteers to assist with an array of functions. Volunteering is a great way to meet new people, network with industry colleagues and expand your skill set. All you have to do is fill out the application and choose your area of interest. Whether you can help for one hour per event on the registration table or you would like to take on a bigger role, we look forward to you joining our team. Volunteer now!
To join a local ATD chapter, visit the chapter locator map and contact the chapter nearest you for local membership pricing and enrollment details.
Once you have joined your local chapter, or if you are a current chapter member visit the ATD store to become an ATD member. Enter the Central Mass ATD ChIP code of 1201 to receive the special ATD annual Power Member rate, complete the Power Member membership application, or call ATD Customer Care at 1.800.628.2783 and mention your chapter’s ChIP* code. (1201)
Please note that the Power Member discount of $30 is only applicable to one year, individual membership rates. To learn more about Power Member membership, download the Power Membership brochure today!
*ChIP is a revenue-sharing program that offers chapters an opportunity to earn revenue when certain ATD products and services are purchased online or by phone using a chapter's unique ChIP code.
Don’t forget to check the website www.tdcentralmass.org for new job postings. If you would like to post an opening and support the chapter, please check here.
CMATD is a chartered local chapter of the Association Talent Development. As such, it is a professional organization dedicated to the growth and development of its members in a supportive learning environment in the hope of contributing to their business success.
We strive to provide quality professional development programs in the workplace learning and performance development disciplines. We also deliberately foster opportunities for networking among professionals, collaboration with businesses and organizations and the exchange of best practices solutions and information.
We are in service to our membership, our program attendees, our strategic alliances, other Human Resource Development professional organizations, and sponsoring organizations.
The Board of Directors
Dyan Madrey – President
Open – President Elect
David Hofstetter – Past President
Chris Gatti – Director, Programing and SIGs
Dan Twombley – Director, Finance
David Prince – Director, Marketing
Open – Director, Membership
Carol Miller – Director, Volunteers
Central Mass ATD ChIP Code
ChIP is a revenue-sharing program that offers chapters an opportunity to earn revenue when certain ATD products and services are purchased online or by phone using a chapter's unique ChIP code.